Shipping policy
At MoonBabe Apparel, we are pleased to offer free delivery on all local and UK orders, with no minimum spend required.
Free UK Delivery
Free standard delivery is automatically included on all orders being delivered within the United Kingdom.
As this is a complimentary delivery service, delivery times may vary and we are unable to guarantee a specific delivery date or timeframe. We will always aim to prepare and dispatch your order as promptly as possible.
Express Delivery
Customers who require their order sooner can select Express Delivery at checkout for an additional charge.
The express delivery charge and any available estimated delivery information will be displayed at checkout before payment is completed.
Express delivery estimates are provided by the delivery carrier and are not guaranteed. Delays caused by the carrier, adverse weather, bank holidays or circumstances outside our control may occasionally occur.
Order Processing
Orders are prepared and dispatched as quickly as possible. During busy periods, product launches, promotions and bank holidays, processing may take slightly longer.
You will receive an email confirmation once your order has been dispatched. Tracking details will be provided where a tracked delivery service is used.
Delivery Addresses
Customers are responsible for ensuring that the delivery address provided at checkout is complete and correct.
Please contact us as soon as possible if you notice an error in your delivery address. We cannot guarantee that an address can be changed once an order has been processed or dispatched.
MoonBabe Apparel cannot accept responsibility for an order delivered to an incorrect address supplied by the customer.